CHP again received “Excellent” accreditation status for our commercial and Medicare Advantage products from the National Committee for Quality Assurance (NCQA), an independent, not-for-profit organization dedicated to measuring the quality of America’s health care.
“Excellent” accreditation is the NCQA’s highest possible status and is reserved for the best health plans in the nation. Capital Health Plan has received “Excellent” accreditation every year since 1999.
To earn NCQA accreditation, a health plan must report on member satisfaction, quality of care, access, confidentiality, and services against NCQA’s rigorous standards. NCQA’s ratings are based on accreditation surveys conducted by a team of physicians and managed care experts. This reporting program, the Health Effectiveness Data and Information Set, or HEDIS®, gather information from more than 90 percent of health plans across the nation, and is considered the most complete health care quality report available.
Among other achievements, Capital Health Plan was ranked first in the nation on colorectal screenings.
For more information on national accreditations, visit NCQA’s website.