Volume 14, Number 4: August 2006
Want to know about QI&UM?
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An electronic version of HealthLine is available. If you would prefer to receive this newsletter via email rather than U.S. mail, please email Lynne Adams Takacs at latakacs@chp.org.
Visit the CHP website, www.capitalhealth.com, for these publications and notices about quality improvement (QI) and utilization management (UM).
Located under Document Center:
- Children's Check-ups and Immunization Information (also in this issue)
- Adult Preventive Screening Charts
- Tips for Better Laboratory Studies
Located under Document Center-
- Important Information About Your Plan
- Statement of Members' Rights and Responsibilities
- Understanding CHP's Health Care Decision-Making
- CHP's affirmation statement about incentives
- Explanation of appeal rights and independent review organizations
- Pharmaceutical procedures and the Preferred Medication List
- Improving Services for Members
- Steps for Safer Health Care
- Privacy for Personal Health Information
- Use and disclosure of personal health information
- Types and use of information members can enter on CHP's secure website
For printed copies of these documents, please contact Member Services at 383-3311.

