Volume 13, Number 4: July 2005
Want to know about QI&UM?
Visit the CHP website, www.capitalhealth.com, for these publications and notices about quality improvement (QI) and utilization management (UM).
Located under Document Center:
- Children's Check-ups and Immunization Information
- Adult Preventive Screening Charts
- Preferred Medication List
- Tips for Better Laboratory Studies
Located under Document Center - Important Information About Your Plan
- Statement of Members' Rights and Responsibilities
- Understanding CHP's Health Care Decision-Making
- CHP's affirmation statement about incentives
- Explanation of appeal rights and independent review organizations
- Pharmaceutical procedures and the Preferred Medication List
- Improving Services for Members
- Steps for Safer Health Care
- Privacy for Personal Health Information
- Use and disclosure of personal health information
- Types and use of information members can enter on CHP's secure website
For printed copies of these documents, please contact Member Services at 383-3311.