Healthline member newsletter

Know Your Numbers

Note: This article is over 60 days old, and may contain information that is out of date, or has been superseded by newer information.

Lab Results Are Now Available On CHPConnect

The wait is over! Capital Health Plan is now offering a new online tool. Access to some of your lab results can be found on CHPConnect easily and securely.

Using CHPConnect, you will be able to check laboratory results, such as the tests on the left, online. You will be able to compare your results to a range considered normal or accepted. Additional information about each test is also available. Look for the beaker icon ( ) to review lab results. Just click on the Procedures link on the left-hand tool bar.

New test results will be uploaded to CHPConnect on a monthly basis. Please note that we can only provide lab results of tests performed by our network provider – Labcorp. If you have had lab work done elsewhere, you will need to contact your ordering physician to access those results. To learn more, please read Instructions and Frequently Asked Questions about lab results available on CHPConnect.

 

If you have not already activated your CHPConnect account, please contact Member Services at 383-3311 for assistance.

 

 

 

ADVANTAGE PRIME TIME

Note: This article is over 60 days old, and may contain information that is out of date, or has been superseded by newer information.

A Healthy To-Do List for 2009

Do you know that CHP is offering a new benefit, Posit Science InSight®, to members 65 and older in 2009? Do you remember the many other benefits of your membership? A good way for Capital Health Plan members, both new and old, to begin 2009 is to look over the following list. Take advantage of these benefits and tools, maximize your membership, and Live Well!

  • Health Coaching: For questions and educational materials, you can telephone a health coach 24 hours a day, 7 days a week, at 850-383-3400 or 1-888-372-6608 (TTY users call 1-888-277-1586).
  • Primary Care Physician: The most important decision you can make is choosing a Primary Care Physician (PCP). If you have not chosen one yet, please check here for a list of those currently accepting new patients.
  • CHPConnect: Sign up for your secure online electronic personal health record (see instructions for new users).
  • Savvy Senior Programs: Attend one of CHP’s four monthly Savvy Senior Programs, which meet in Leon, Gadsden, Jefferson, and Wakulla counties. See the Medicare Event Calendar for more information.
  • Posit Science InSight®: Sign up now to receive your brain fitness benefit, exclusively for members age 65 or over, at no extra cost. Call toll-free 1-877-582-1852, 9:00 a.m. to 8:30 p.m., Monday through Friday, to order your copy of the software (TTY 850-383-3534 or 1-800-955-8771).
  • Eyeglasses: Schedule your annual routine eye exam. Take advantage of the $150 eyeglass benefit available to Medicare Advantage members every two years.
  • Fitness Reimbursement: Join a health and fitness center. Medicare Advantage Plan members can receive a $150 per year reimbursement for health and fitness center membership.
  • CHP Urgent Care: If you want to avoid long wait times and high copayments and do not have a debilitating or life-threatening injury, consider calling CHP’s Urgent Care Center. Urgent Care is open 11 a.m to 10 p.m., Monday through Friday, and 9 a.m. to 8 p.m. on the weekends. Call for an appointment at 850-383-3382.
  • Medicare Advantage Plan Meetings: If you are not yet a member of CHP Retiree Advantage, CHP Advantage Plus, or CHP Preferred Advantage, come to an informative meeting. See the Medicare Event Calendar for dates and RSVP by calling 850-523-7333.

For more information about Capital Health Plan’s programs, contact Member Services at 850-523-7441 or 1-877-247-6512 (TTY 850-383-3534 or 1-800-955-8771), 7 days a week, from 8 a.m. to 8 p.m. Capital Health Plan is a health plan with a Medicare contract. Benefits, formulary, pharmacy, network, premium, and/or copayments/coinsurance may change each year. Please contact Capital Health Plan for details.

CHPConnect has a new tool

Note: This article is over 60 days old, and may contain information that is out of date, or has been superseded by newer information.

The Continuity of Care Record (CCR) is a snapshot of your current health status (such as conditions, medications, allergies), as well as basic information about your insurance, benefit plan, and physicians. The new feature complies with industry-standard formatting, which will allow you to download the record to a file and share it with other physicians or providers. The CCR in CHPConnect can be conveniently downloaded into an XML format (for sharing with other electronic health systems), saved as a PDF, or printed on paper.

The CCR can be a valuable method to give new providers pertinent information about your health, saving time and removing the potential for errors.