Your Rights and Privacy

Member Rights and Responsibilities

Capital Health Plan (CHP) is committed to provide and/or arrange for the provision of quality health care in a cost-effective manner. Consistent with our commitment, the following statement of Member's Rights and Responsibilities has been adopted. 

Privacy Practices

Capital Health Plan knows that the way we conduct our business offers us the opportunity to earn our customer's respect and trust. Our customers are our reason for being. To that end, we believe our customers have the right to privacy and that their non-public personal, financial and health information should be kept confidential.

Privacy Notice to Our Members

Red Flag Rule- Identity Theft PreventionPolicy

Red Flag Rule - Identity Theft Prevention Policy

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Federal Law defines medical identity theft as:

“a fraud committed or attempted using the identifying information of another person without

authority to obtain medical services or goods, or when someone uses the person’s identity to obtain

 money by falsifying claims for medical services and falsifying medical records to support those claims.”