Retiree Advantage Plans

Return to Medicare

877-247-6512
850-523-7441
850-383-3534 (TTY)
Call us seven days a week
8 a.m. - 8 p.m.

2140 Centerville Place
1491 Governor's Square Boulevard
1545 Raymond Diehl Road
Tallahassee

Mailing address:
Post Office Box 15349
Tallahassee FL 32317-5349

Referral Line: 850-383-3530

Capital Health Plan is a health plan with a Medicare contract. The contract is renewed annually and the availability of coverage beyond the current year is not guaranteed.

Benefits, formulary, pharmacy, network premium and/or copayments/ coinsurance may change on January 1, 2009. Please contact Capital Health Plan for details.

To ensure that beneficiaries receive appropriate care, Capital Health Plan will follow policies and procedures as directed by CMS (Centers for Medicare and Medicaid Services) in the event of an emergency situation designated by the Department of Health and Human Services.

This page was last updated on: July 27, 2008.

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Determinations, Grievances, & Appeals

This section will give you an overview of the steps to take if you need to express a concern about medical care or prescription drug coverage.

What to do if you have a complaint about your medical benefits and coverage

This section describes your rights to request coverage of medical care or services or payment for medical services that you already have received. You also may make a complaint about your medical benefits and coverage.

What to do if you have a complaint about your prescription drug benefits and coverage

This section describes your rights to request coverage of a Part D prescription drug payment for a prescription drug that you have purchased. You also may make a complaint about your prescription drug benefits and coverage.