2012 CHP Preferred Advantage (HMO)

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877-247-6512
850-523-7441
850-383-3534 (TTY)
1-877-870-8943 (TTY)

Call us seven days a week
8 a.m. - 8 p.m.

2140 Centerville Pl
1491 Governor's Square Blvd
1545 Raymond Diehl Rd
Tallahassee

Mailing address:
Post Office Box 15349
Tallahassee FL 32317-5349

Capital Health Plan is a health plan with a Medicare contract. The contract is renewed annually and the availability of coverage beyond the current year is not guaranteed.

Benefits, formulary, pharmacy, network premium and/or copayments/coinsurance may change on January 1, 2013. Please contact Capital Health Plan for details.

Please call Capital Health Plan Member Services Department to obtain documents in alternate formats or languages.

To ensure that beneficiaries receive appropriate care, Capital Health Plan will follow policies and procedures as directed by CMS (Centers for Medicare and Medicaid Services) in the event of an emergency situation designated by the Department of Health and Human Services.

H5938_WEB 002 CMS Approved 10032011. 

Benefits & Coverage

Please click on the links to view your benefits and coverage as a member of Capital Health Plan Advantage Plus (HMO).

Last updated: 10/01/2011

Summary of Benefits

The Summary of Benefits compares Capital Health Plan Advantage Plus (HMO) and Capital Health Plan Preferred Advantage (HMO) with Original Medicare.

Capital Health Plan Options

You can compare Capital Health Plan Advantage Plus (HMO) with Capital Health Plan Preferred Advantage (HMO) and Original Medicare using the Summary of Benefits. The chart in the Summary of Benefits lists important health benefits. For each benefit, you can see what our plan covers and what Original Medicare covers.

Our members receive all of the benefits that Original Medicare offers. We also offer additional benefits, which may change from year to year.

Conditions & Limitations

You have choices in your health care. As a Medicare beneficiary, you can choose from different Medicare options. One option is Original (fee-for-service) Medicare. Another option is a Medicare Advantage health plan, like Capital Health Plan Preferred Advantage (HMO). You may have other options, too. You make the choice. No matter what you decide, you are still in the Medicare Program.

You may join or leave a plan only at certain times. For more information, please call Capital Health Plan at one of the telephone numbers listed on this page or call Medicare at 1-800-MEDICARE (1-800-633-4227) for more information (TTY users should call 1-877-486-2048.) You may call Medicare 24 hours a day, 7 days a week.

Evidence of Coverage

Your Evidence of Coverage (pdf 1.82 MB) gives the details about your Medicare health coverage and explains how to get the care that you need.  The Evidence of Coverage includes plan conditions and limitations. 

Out-of-Network Coverage

The services we cover when you are outside our service area or network are care for a medical emergency, urgently needed care, renal dialysis, and care that Capital Health Plan or a plan provider has approved in advance.

Members are covered for medical emergencies anywhere in the world. A "medical emergency" is when you believe that your health is in serious danger. A medical emergency includes severe pain, a bad injury, a serious illness, or a medical condition that is quickly getting much worse.

For information about Out-of-Network Coverage for Prescription Drugs, please read about Out-of-Network Pharmacies.

Pharmacy Network

Pharmacy Network

Members must use network pharmacies to access their prescription drug benefit, except in non-routine circumstances, and quantity limitations and restrictions may apply. If you go to a pharmacy that is not in our network, you might have to pay more for your prescriptions. You also might have to follow special rules before getting your prescription to have the prescription covered under our plan. Network pharmacies are listed in our Directory of Physicians, Service Providers and Pharmacies (pdf 331.57 kB) .

Provider Network

Provider Network

Capital Health Plan has formed a network of primary care physicians, specialists, hospitals, and other health care providers. Members can choose a staff primary care physician located at our Governor's Square or Centerville Place Health Centers or they may choose an affiliate primary care physicians.  Plan providers are listed in our Directory of Physicians, Service Providers & Pharmacies (pdf 1.73 MB) and can change at any time. You must use plan providers except in emergency or urgent care situations or for out-of-area dialysis or other services. If you obtain routine care from out-of-network providers neither Medicare nor Capital Health Plan will be responsible for the costs.

Cost Sharing

Cost sharing refers to premium and amounts that a member pays when services are received.  Cost sharing includes copayments and coinsurance.